SquadGame

Tech Requirements & Support

Technical Requirements

Internet Connection

  • At least 4 Mbps Upstream
  • At least 8 Mbps Downstream

Hardware

  • Webcam required
  • Microphone required
  • Headphones recommended
  • Laptop or Desktop Computer

System Specs

  • Dual Core 2Ghz or higher
  • 8 GB of RAM

Browser Requirements

Windows OS

Recommended Browsers:

  • Chrome (recommended)
  • Firefox
  • Edge

Mac OS

Recommended Browsers:

  • Chrome (recommended)
  • Firefox
  • Safari

Permission Required:

To enable webcam access on macOS:

  1. Go to System Settings → Privacy & Security → Camera
  2. Ensure your browser (Chrome/Safari/Firefox) is listed and enabled
  3. If not listed, refresh the browser page to trigger permission request
  4. For persistent issues, try: System Settings → Privacy & Security → Microphone (if audio is also needed)

Troubleshooting:

  • Close and reopen your browser
  • Try refreshing the page
  • Check that no other applications are using the webcam

Important Notes:

  • Turn off ad blocking software
  • Close other resource-heavy applications
  • Close unnecessary browser tabs

Troubleshooting Guide

Microphone & Webcam Issues

Required Permissions:

  • Accept webcam and microphone permissions
  • If refused, try incognito window to re-trigger prompts
  • Adjust settings during onboarding (requires browser refresh)

Enable Camera & Microphone Access by Browser:

Safari
  1. Right-click the website address bar and select Settings for This Website.
  2. In the menu below the address bar, set:
    • Camera: Allow
    • Microphone: Allow
    • Auto-Play: Allow All Auto-Play
Chrome
  1. Click the "Site settings" icon (three sliders) next to your browser's address bar.
  2. A settings panel will appear.
  3. Under Permissions, set:
    • Camera: Allow
    • Microphone: Allow

Mobile Devices & Tablets

❌ Not Supported

Mobile devices and tablets are not supported for our events. You must use a laptop or desktop computer to participate.

VPN & Firewall Issues

Troubleshooting Steps:

  1. Try connecting with VPN turned off
  2. Try connecting through another network (phone hotspot)
  3. Contact IT department to whitelist required domains

Domains to Whitelist:

*.daily.co
*.ably.io
*.intercom.io
*.sentry.io
*.cloudflarestream.com