SquadGame

Terms of Service

These Terms of Service ("Terms") govern your use of the website and online virtual team-building activities ("Services") provided by Synergos Experiences Limited ("Synergos," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.

Definitions and Interpretation

  1. "Company Content" means any Content appearing or made available by the Company on or in the Service.
  2. "Content" means any text, documents, articles, brochures, descriptions, products, software, graphics, photos, sounds, videos, code, audio clips, links, interactive features, and services, and/or other similar materials.
  3. "Event" means an order for booking Experience(s) entered into between Customer and the Company through the Service.
  4. "User Data" means data relating to Your use of the Site and Service, including but not limited to information related to: (i) Your contact information, including email addresses and credit card or other payment remittance information; (ii) information obtained by or provided through the Service; (iii) settings, preferences chosen, and resource usage; or (iv) any free text submitted by You.
  5. "We", "Us", "Company" or "Our" means Synergos Experiences Limited.
  6. "You" or "Customer", means the individual accepting this Agreement or the company or other legal entity and its affiliates for which you are accepting this Agreement.

The Platform

  1. In order to use some of the services of the Site, you may have to create an account ("Account"). You agree not to create an Account for anyone else or use the Account of another without their permission. When creating your Account, you must provide accurate and complete information. You must safeguard and not disclose your Account username and password and you must supervise the use of such Account. You agree to keep your Account information up to date and accurate. You are solely responsible for the activity that occurs in your Account, and you must keep your Account password secure. You must notify the Company immediately of any breach of security or unauthorized use of your Account. As between you and the Company you are solely responsible and liable for any activity that occurs in connection with your Account. If you wish to delete your Account you may send an email request to the Company, at: [email protected].
  2. You may not access or use the Site or Services if you are a competitor of ours.
  3. You may not use (i) the Site, (ii) the Services; (iii) still image shots or video recordings of your computer screen accessing, browsing or using the Site or Services; or (iv) any Content, services, features, data, information, text, images, photographs, graphics, scripts, sounds, video, music, sound recordings, programming, logos, trademarks, services marks, HTML code, compilation of content, format, design, user interface and software made available through or which appears on the Site or Services for competitive purposes, including to develop or enhance a competing service or product.
  4. Without derogating from any other right available to the Company hereunder, the Company may suspend or terminate your Account and/or your access to the Site and Services, if it reasonably suspects any such unauthorized use of your Account, the Site or Services or any other breach of security, its policies, contracts, applicable laws, or if otherwise the Company reasonably deems such action necessary in order to protect its interests, at the Company's sole discretion.
  5. When available, you may also use an approved third party social networking service, such as Facebook or Google ("SNS Account"), to register through its registration page and you will be obligated in respect to and of its registration process. You have the ability to disable the connection between your Account and your SNS Account at any time, by accessing the "Settings" section of the Service.
  6. Any Content and other information and data entered into the Services may be permanently deleted if you delete the Account, provided we may retain certain information as required to comply with our legal obligations, resolve disputes and enforce our agreements (unless we are instructed otherwise).
  7. Company may collect User Data, and You hereby grant Company permission to collect User Data available on the Service and to use such User Data solely as required to provide Services to You. Where necessary to provide the Service, User Data collected by the Company will be shared with You or any service provider, as and to the extent needed to provide You with supplementary services in connection with the Services. Company may further use User Data as set forth in its privacy policy referenced above.

Subscription Rights and Restrictions

  1. Subscription. Subject to the terms and conditions of this Agreement, Company grants Customer a personal, limited, worldwide, non-exclusive, non-assignable, non-sublicensable, revocable right, during the Term (defined below), to access and use the Service solely for Customer's own internal business or personal use (the "Subscription").
  2. Restrictions. As a condition to the Subscription, Customer shall not do (or permit or encourage to be done) any of the following (in whole or in part):
    1. copy, "frame" or "mirror" the Service;
    2. sell, assign, transfer, lease, rent, sublicense, or otherwise distribute or make available the Service to any third party (such as offering it as part of a time-sharing, outsourcing or service bureau environment);
    3. publicly perform, display or communicate the Service;
    4. modify, alter, adapt, arrange, or translate the Service;
    5. decompile, disassemble, decrypt, reverse engineer, extract, or otherwise attempt to discover the source code or non-literal aspects (such as the underlying structure, sequence, organization, file formats, non-public APIs, ideas, or algorithms) of, the Service;
    6. remove, alter, or conceal any copyright, trademark, or other proprietary rights notices displayed on or in the Service;
    7. circumvent, disable or otherwise interfere with security-related or technical features or protocols of the Service;
    8. make a derivative work of the Service, or use it to develop any service or product that is the same as (or substantially similar to) it;
    9. store or transmit any robot, malware, Trojan horse, spyware, or similar malicious item intended (or that has the potential) to damage or disrupt the Service;
    10. employ any hardware, software, device, or technique to pool connections or reduce the number of devices or users that directly access or use the Service (sometimes referred to as 'virtualisation', 'multiplexing' or 'pooling') in order to circumvent any limitations or conditions on the scope of the Subscription;
    11. forge or manipulate identifiers in order to disguise the origin of any data or content inputted or uploaded to, or transmitted through, the Service by Customer;
    12. make available or use any information of Company's customers, including but not limited to photos and data, except as set out in this Agreement without Company's prior written approval;
    13. take any action that imposes or may impose (as determined in Company's reasonable discretion) an unreasonable or disproportionately large load on the servers, network, bandwidth, or other cloud infrastructure which operate or support the Service, or otherwise systematically abuse or disrupt the integrity of such servers, network, bandwidth, or infrastructure.

    References in this paragraph to the "Service" shall also be deemed to include the Company Content.

Cancellation and Rescheduling

  1. Cancellations and rescheduling of experiences and/or events can be done by the company administrator, and credits used when booking the experience will be automatically reverted back to the customer's wallet.

Payment

  1. Payments for experiences are credited to the customer's wallet in terms of credits. These credits can be used to book experiences, but reimbursement of such credits is discretionary on a case-by-case basis and only when discussed with the company.
  2. Amounts payable under this Agreement are exclusive of all applicable sales, use, consumption, VAT, GST, and other taxes, duties or governmental charges, except for taxes based upon Company's net.

Last updated: March 2024